Chapter 6

Skills for Collaborating Across Cultures

Hope has never trickled down. It has always sprung up.

—Studs Terkel

The quotation above reveals what is happening in today’s globally interconnected and interdependent world. In the spirit of the groundswell trend, we see people sharing in ways they’ve never done before. The global economy, with its financial crashes, and the global workplace, with its culture clashes, have increased the trend of people connecting with and depending on each other in efforts to go beyond the barriers humankind has built.

From news websites like to web tools like, from social ...

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