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Customer Experience For Dummies by Bob Kelleher, Roy Barnes

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Part V

The Part of Tens

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webextras.eps For ten tips on how to find more information about improving customer experience, head to a free article on www.dummies.com/extras/customerexperience.

In this part...

  • Discover ten ways to improve your customer experience delivery.
  • Find ten key qualities of awesome customer experience advocates.
  • Read about ten ways to keep your customer experience efforts on track.
  • Read ten great books about delivering awesome customer experience.

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