Consider some recent IT projects with which you're familiar.
|1:||What kind of methodology does the IT department use to manage projects?|
|2:||Is it standard and consistent, or does each project use something different?|
|3:||Is the process used to enhance understanding or to simply to document disconnects and excuse project slips?|
|4:||Is there clear definition of roles and clear transition of responsibility, or is everyone (and therefore no one) responsible for everything?|