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CVOICE 8.0: Implementing Cisco Unified Communications Voice over IP and QoS v8.0, Study Guide by Andrew Froehlich

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Acknowledgments

I would like to take this opportunity to thank the many people who collaborated with me on the completion of this book as well as those who provided much-needed support along the long path to completion. Many thanks to my acquisitions editor, Jeff Kellum. Jeff has given me the opportunity to write my second book for Sybex, and I very much appreciate his confidence in me. Additionally, I'd like to thank my development editor, Jim Compton; technical editors, Scott Morris and Tyler Owen; production editor, Dassi Zeidel; and copyeditor, Linda Recktenwald. I've worked with all of these great people on both of my Sybex publications, and knowing their working styles and habits has greatly helped in the development of this book and making ...

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