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DAMA-DMBOK: Data Management Body of Knowledge (2nd Edition) by DAMA International

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CHAPTER 10 Reference and Master Data

1. Introduction

In any organization, certain data is required across business areas, processes, and systems. The overall organization and its customers benefit if this data is shared and all business units can access the same customer lists, geographic location codes, business unit lists, delivery options, part lists, accounting cost center codes, governmental tax codes, and other data used to run the business. People using data generally assume a level of consistency exists across the organization, until they see disparate data.

In most organizations, systems and data evolve more organically than data management ...

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