CHAPTER 17 Data Management and Organizational Change Management
For most organizations, improving data management practices requires changing how people work together and how they understand the role of data in their organizations, as well as the way they use data and deploy technology to support organizational processes. Successful data management practices require, among other factors:
- Learning to manage on the horizontal by aligning accountabilities along the Information Value chain
- Changing focus from vertical (silo) accountability to shared stewardship of information
- Evolving information quality from a niche business concern or the job of the IT department into a core value of the organization
- Shifting thinking about information ...