PART ONE
HOW TO DRIVESUPERIOR RESULTS
I have not always enjoyed success as a leader.
In the fall of 2003, unable to sustain a turnaround of KFC restaurants, my boss suggested that it was time for me to leave. In other words, I got fired.
Few things are as clarifying as losing your job. My confidence was shaken. This was supposed to be the pinnacle position of my career—my day in the spotlight.
Perhaps that was the problem. The spotlight was not where I was supposed to be.
After meandering through a few consulting projects, I decided that my “retirement” work would be serving on boards. I was honored to join the boards of the True Value Company and AFC Enterprises, Inc., the parent company of Popeyes.
In the spring of 2007, the CEO of Popeyes ...
Get Dare to Serve, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
