October 2023
Intermediate to advanced
272 pages
5h 9m
English
A House of Quality (HOQ) is a diagram used in engineering and product design to capture the voice of the customer and translate it into specific technical requirements for a product. The diagram is typically arranged in the shape of a “house,” with a large rectangular shape at the top representing the customer needs and a series of smaller shapes below representing the technical requirements that must be met to satisfy those needs.
The HOQ diagram typically includes several key elements, including:
By using a HOQ diagram, engineers and product designers can ensure that the design of their product is focused on meeting the specific needs and wants of their customers and that technical requirements are aligned with those needs. This ...