The frenetic pace of change in healthcare has been hard to deal with. The broad adoption of electronic health records (EHRs) has ushered in a wave of data that most organizations are not sure what to do with, beyond the standard regulatory reporting. The HITECH Act of 2009 ensured that data, for all the good and bad, is here to stay. Everyone wants it, but very few organizations really know how to get it or what to do with it once it's there.
When I work with organizations that are just getting started, they often express similar concerns:
- “Where do I start?”
- “Do I have the right staff?”
- “Do I have the right technology?”
- “What are other healthcare organizations doing?” ...