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Data for Business Performance: The Goal-Question-Metric (GQM) Model to Transform Business Data into an Enterprise Asset by Prashanth H Southekal PhD

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Chapter 9- Managing Change

It is not the strongest or the most intelligent who will survive but those who can best manage change.

Charles DarwinEnglish Naturalist and Geologist

In the previous chapters, we discussed how systems and GQM processes can play important roles in data management. However, transforming the data into an enterprise asset by leveraging systems and processes is only possible with the active and full participation of people. While only a few companies have the luxury of building new systems and processes, most data management initiatives involve significant change not only to existing systems and processes, but also in the ...

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