ABOUT THE AUTHOR

Paul Ticher has over 25 years’ experience in the voluntary and public sectors, as an information worker and manager, and as a board member, trustee and governor in local and national bodies. Since 1991 he has worked as an independent consultant specialising in data protection, freedom of information, information management and IT strategy, with a special interest in customer and contact management systems. Paul is also a widely-respected researcher, evaluator, trainer and author.

Paul’s data protection experience goes back to the mid-1980s and the 1984 Act, in his role as IT advisor for local and national information services. His involvement continued while monitoring the EU debates which eventually led to the 1995 European ...

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