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Graphical and Visual Tools for Improving Product and Service Quality
Chapter 1 Overview and Data Visualization
Chapter 2 Data and Data Analysis Concepts
Chapter 3 Systems Processes and Variation
Chapter 4 Current Trends in Data Visualization
Chapter 5 Data Visualization Concepts and Applications
Chapter 6 Seven Basic Quality Tools: Graphical Tools to Solve Quality Problems
Chapter 7 The Seven New Tools for Quality Improvement
Chapter 8 Other Visual Information Tools in Quality Improvement