I would like to thank the reviewers who took the time to provide excellent insights which helped shape this book.

I would especially like to thank Mr. Karun Mehta, a friend and engineer. I greatly appreciate the numerous hours he spent in correcting, formatting, and supplying distinctive comments. The book would not be possible without his tireless effort.

I would like to express my gratitude to Prof. Susumu Kasai, professor of CSIS, for reviewing and administering invaluable suggestions.

I am very thankful to Prof. Edward Engh for his thoughtful advice and counsel. Ed has been a wonderful friend and colleague.

Special thanks go to Mr. Anand Kumar, a transformation leader at Tata Consultancy Services (TCS), for reviewing and providing ...

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