Contents

Acknowledgments

Introduction

Part 1. Getting to Know the People You Can’t Stand

We reveal the 10 (W3) Most Unwanted and provide you with the Lens of Understanding and show you how the road to hell is paved with good intentions!

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1. The 10 (+ 3) Most Unwanted List

Here are 10 (+ 3) specific behaviors that represent people at their worst!

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The Tank ... The Sniper ... The Grenade ... The Know-It-All ... The Think-They-Know-It-All ... The Yes Person ... The Maybe Person ... The Nothing Person ... The No Person ... The Whiner ... The Judge ... ...

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