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Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst, 3rd Edition
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Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst, 3rd Edition

by Dr. Rick Brinkman, Dr. Rick Kirschner
June 2012
Beginner to intermediate content levelBeginner to intermediate
304 pages
7h 48m
English
McGraw-Hill
Content preview from Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst, 3rd Edition

3

The Road to Hell Is Paved with Good Intentions

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Once people determine that what they want is not happening or that what they don’t want is happening, their behavior becomes more extreme and goes into the Danger Zone. Let’s observe how threatened or thwarted positive intentions lead to the behaviors of difficult people.

Threatened Intent to Get It Done

Through the distorted lens of the thwarted intent to get it done, others appear to be wasting time, going off on tangents, or just plain taking too long. The intent increases in intensity, and the subsequent behavior becomes more controlling. The three most difficult controlling behaviors are the ...

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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, 2nd Edition

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, 2nd Edition

Dr. Rick Brinkman, Dr. Rick Kirschner

Publisher Resources

ISBN: 9780071785723