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Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst, 3rd Edition
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Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst, 3rd Edition

by Dr. Rick Brinkman, Dr. Rick Kirschner
June 2012
Beginner to intermediate content levelBeginner to intermediate
304 pages
7h 48m
English
McGraw-Hill
Content preview from Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst, 3rd Edition

18

The Whiner

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“It was terrible,” Cynthia whined.

Joann took a deep breath, looked up at Cynthia, and forced a smile. “Yes, terrible you said.”

Joann began doodling on the pad of paper in front of her. This was the fifth time Cynthia had interrupted her this morning. And if that wasn’t bad enough, Joann had 16 more in her department just like Cynthia. She had heard that the manager before her had taken an early retirement because she couldn’t stand these people any longer. Joann had mistakenly believed the other managers were kidding about that. Painfully, she had discovered they were not. It seemed that she couldn’t concentrate on any one item ...

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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, 2nd Edition

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, 2nd Edition

Dr. Rick Brinkman, Dr. Rick Kirschner

Publisher Resources

ISBN: 9780071785723