Decide and Deliver

APPENDIX

The Research Behind Decide & Deliver

THIS BOOK IS SUPPORTED BY DATA and analysis from executive interviews, quantitative field research, prior studies, and publicly available sources. This appendix summarizes the studies and methods.

Interviews

Purpose: To gather wisdom, advice, and lessons learned from executives and managers who have helped their organizations improve decision effectiveness.

Methodology: We identified companies in many industries and countries that had successfully improved decision effectiveness or were well on the way to doing so. Within each company, we interviewed executives and managers from various levels of the organization, asking for their perspectives on the change. Many of these individuals had experienced ...