Decision-Making in Crisis Situations

Table of contents

1. Cover
2. Introduction
3. 1 Concepts, Tools and Methods for Crisis Management Training
   1. 1.1. The crisis unit at the heart of the process
   2. 1.2. Training for crisis units
   3. 1.3. Simulation of critical situations
   4. 1.4. The construction of crisis simulation exercises
   5. 1.5. The simulation and research platform of the Institute of Risk Sciences (IMT Mines Alès)
   6. 1.6. Conclusion
   7. 1.7. References
4. 2 Towards A Serious Game Within the Frame of Major Crisis Simulations for Decision-makers: How Do We Connect the DOTs?
   1. 2.1. Introduction
   2. 2.2. State of the art
   3. 2.3. Methodology
   4. 2.4. Discussion
   5. 2.5. Conclusion
   6. 2.6. References
5. 3 Improving Crisis Exercises and Managers’ Skills through the Development of Scenario Design
   1. 3.1. What is a pedagogical scenario for a crisis exercise?
   2. 3.2. Why and for whom the script is crucial?
   3. 3.3. How can we improve the pedagogical scripting of crisis exercises?
   4. 3.4. Methodology to develop a crisis exercise scenario
   5. 3.5. Conclusion
   6. 3.6. References
6. 4 Elaboration of Tools to Facilitate the Scenario Development of Crisis Management Training
   1. 4.1. Introduction
   2. 4.2. State of the art
   3. 4.3. Method
   4. 4.4. Results
   5. 4.5. Conclusion and perspectives
   6. 4.6. References
7. 5 How Can We Evaluate the Participants of a Crisis Management Training Exercise?
   1. 5.1. Introduction
   2. 5.2. Review
   3. 5.3. Methodology
   4. 5.4. Results
   5. 5.5. Conclusion
   6. 5.6. References
8. 6 Managing the Game Within Crisis Exercises
   1. 6.1. Introduction
   2. 6.2. Key components of Ludicity
   3. 6.3. Manifestations of Ludicity
   4. 6.4. Managing Ludicity
   5. 6.5. Conclusions
   6. 6.6. References
9. 7 Digital Training for Authorities: What is the Best Way to Communicate During a Crisis?
   1. 7.1. What is a good crisis communication?
   2. 7.2. Information dissemination
   3. 7.3. Behavioral communication
   4. 7.4. Method
   5. 7.5. Results
   6. 7.6. Summary
   7. 7.7. Limits
   8. 7.8. Conclusion
   9. 7.9. References
10. 8 Some Perspectives Moving Forward
    1. 8.1. Introduction
    2. 8.2. Understanding what is played out in a crisis unit
    3. 8.3. Developing new methods to improve learner immersion
    4. 8.4. Implementing innovative complementary tools
    5. 8.5. Conclusion
    6. 8.6. References
11. List of Authors
12. Index
13. End User License Agreement