Chapter 4

Business Intelligence and Data-Driven DSS

Most managers want to make fact-based decisions. Many large organizations have implemented database systems called data warehouses (DW) to organize facts for timely retrieval. Some organizations have implemented business intelligence (BI) systems based on earlier management and executive information systems (EIS). BI refers to extracting, analyzing, and distributing data from corporate databases to support decision making. For many years, the prospects and problems of providing managers with timely management information have been discussed and debated. Overall, managers and information systems specialists seem interested in learning more about new types of data-driven decision support systems ...

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