Acknowledgments

Many people have contributed to the ideas developed in this book—my students, readers of my newsletter, faculty colleagues in AIS SIG DSS and friends at the BeyeNETWORK. The actual production of the book is the work of many people at Business Expert Press. I also want to acknowledge the invaluable help and support of my sons, Alex, Ben, and Greg, and my wife, Carol. Many thanks to all who helped make this book possible.

Introduction

Decision support basics are fundamental definitions, facts, and principles about using information technologies to assist in decision-making processes. If you are a manager or want that job and think information technologies can help you make better fact-based decisions, then please join me in ...

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