ACT ON YOUR INNER INTELLIGENCE
Creativity requires something more than the processing of information. It requires human thought, spontaneous intuition and a lot of courage.
—Akio Moriata, cofounder of Sony
Darcy Winslow1 picked up the phone and fielded the customer's question: “Hi, where can I find the Goddess product?” Darcy was puzzled and replied, “We don't have a Goddess product. Nike Goddess stores are where you can find women's Nike apparel and footwear.” Afterward, Darcy hung up the phone and was struck by the exchange. Then everything came to a standstill. She felt a flash of energy run through her body. It had never occurred to her ...
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