ACKNOWLEDGMENTS
Thank you to my colleagues at Terex for their guidance and wisdom at the lunch table, forgoing politics and sports for discussions on IT budgets and governance models.
Thank you to all the participants in the book for sharing their insights and experience so generously: Kelly Bissell, Susan Certoma, Ross Kudwitt, Beverly Lieberman, Filippo Passerini, Mark Polansky, Vallabh Sambamurthy and Leo Sadovy.
Special thanks to Mike Barlow, whose guidance in writing my first book has been immeasurable.
A major thank you to Cathy and Bethany for their love and support.
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