Chapter 4. Enterprise voice application architecture

Up until now most of our voice applications have been implemented as static VoiceXML documents that are visited by the VoiceXML interpreter and rendered to a caller. The early days of the World Wide Web were similar - a web of static HTML pages that linked to one another. With the advent of CGI (Common Gateway Interface) applications, then later JSP, ASP, PHP, and a whole new breed of platforms called application servers, the Web became increasingly dynamic. Since VoiceXML, like the Web, is HTTP-based, much of this dynamic technology can be used for voice applications. This section will demonstrate dynamic page technologies with examples of voice applications using VoiceXML.

The existing technologies ...

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