Your Inbox is the proverbial junk drawer. It’s where stuff collects, and it needs to be managed. The best way to manage your Inbox is to eliminate the gunk you have now, and then create a plan to prevent it from piling up again. This requires that you think hard about each message you currently have in your Inbox and decide what to do with it, and after that, think about each message as it comes in and do something with it immediately, whenever possible.
In general, any e-mail message falls into one of three categories:
• Mail with lasting value, which should be retained indefinitely
• Mail associated with a current project or otherwise limited by a calendar date that needs to be held for a period of time and then either archived ...