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Delivering Time Management for IT Professionals: A Trainer's Manual by Dr. Jan Yager

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Chapter 7. Enhancing Your Verbal and Written Communication Skills for Efficiency

Note to the trainer:

This is a topic that you might not often see in a popular book on time management where the focus is on prioritizing, getting organized, and doing first things first. But it is my observation that having more effective verbal and written communication skills can save a lot of time for an individual, for a project, and even for a company. Do overs are less frequent and getting it right the first time, and accomplished faster, is a side benefit of better communication skills which includes the words you say, your body language, and even the tone of voice that you use to say it.

This chapter/module on communication will cover the following topics: ...

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