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Delivering Time Management for IT Professionals: A Trainer's Manual by Dr. Jan Yager

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How improved verbal and written communication skills will enhance your productivity by setting goals

Whether you are talking on the phone, or sending an e-mail, you will communicate in a more time-effective way if you set goals for each and every verbal or written contact that you have with someone else.

Furthermore, if you make sure that you and all of your employees are at least aware of the bigger picture for your company, that may improve the effectiveness of your communications. If you are an employee, although of course your self-interest is going to be your primary concern, finding out what the vision is for your company and showing that you understand it and share it, should help you and your bosses to feel you are speaking the same company ...

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