Here are the top ideas in this chapter:
- To improve or optimize your work relationships, take the time to communicate regularly with your co-workers, whether you work together or in a remote way.
- Deal with conflict appropriately when it arises.
- Your work relationships, as well as your personal ones, require time to strengthen those connections. Using social media, especially status updates, with hundreds of connections, is not a valid substitute for communicating one-on-one by phone, e-mail, or especially in person.