CHAPTER 8

Sums of All Constants

People First

On October 10th, 2018, Amazon, the e-commerce giant made a surprising announcement in scrapping its AI recruiting tool, bucking the trend of using AI in the hiring process. With a global headcount of 575,700 and rising, it’s only logical that the Human Resources (HR) in Amazon pursues AI as the solution to a faster, more efficient and robust talent acquisition process. AI has been hailed as the holy grail amongst HR practitioners whereby AI would be able to process the thousands of job applications data, regurgitate them and produce in ranking the top 5 must hire candidates. In the case of Amazon, similar to the “recommendation list” or the “inspired by your shopping trend.”

Amazon’s algorithm, ...

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