CHAPTER 1

40 years–Highlights and a Brief Review

THE DIGITAL DIVIDE

Digital technology has maked an enormous difference in the lives of a great many people, but significant numbers of people have been excluded, or have excluded themselves, from these benefits. These include many older and disabled people and other minority groups including people from certain cultures and those with very poor educational achievements. This has been called the Digital Divide. As government and commerce increasingly rely on the internet, these groups are becoming more and more disenfranchised.

In the later part of the first decade of the 2000s, a range of initiatives were introduced to encourage such people to use Information Technology (IT) including advertising, ...

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