Design For How People Learn

1. Where Do We Start?

(In which we learn that it’s not always about what people know, and that you shouldn’t use a suspension bridge to fix a pothole)

The Learner’s Journey

Are the following statements true or false?

• If you teach someone about how smoking is bad for them, they’ll stop smoking.

• If someone goes to a management training class, they’ll be good managers.

• If someone takes a really good web design class, they’ll be a good web designer.

• If you teach someone the right way to do something, they won’t do it the wrong way.

Did you think any of those statements were completely true?

No, of course you didn’t, because there are a lot of complicating factors that influence whether a person succeeds or not.

Learning experiences are like ...