Design for Six Sigma for Green Belts and Champions: Applications for Service Operations—Foundations, Tools, DMADV, Cases, and Certification

Chapter 4. Define Phase

<feature><title>Sections</title>

	Introduction
4.1	Steps of the Define Phase
4.2	Inputs to the Define Phase
4.3	Develop the Business Case
4.4	Prepare the Opportunity Statement
4.5	Develop the Initial Project Objective
4.6	Develop the Project Scope
4.7	Develop the Project Plan
4.8	Develop the Document Control System
4.9	Assess the Benefits of the Six Sigma Project
4.10	Assess the Risks to the Project’s Success
4.11	Activate the DFSS Development Team (DT)
4.12	Finalize the Project Objective
4.13	Conduct Tollgate Review
4.14	Define Phase Tollgate Review (Check Sheet)
4.15	Key Outputs of the Define Phase
	Summary
	References

</feature><feature><title>Learning Objectives</title>

After reading this chapter, you will know how to:

<objective>

Prepare the business ...