Chapter 16. Professional Interpersonal Behavior Skills, Team Behavior Skills, and Six Sigma Management
Professional Team Behavior Skills | |
Product Development Team Basics | |
After reading this chapter, you will:
<objective>Understand assertive behavior and “I” messages.
</objective> <objective>Understand how to constructively express anger.
</objective> <objective>Understand how to create “win-win” situations.
</objective> <objective>Understand how to resolve conflicts and make healthy decisions.
</objective> <objective>Understand the psychological needs of individuals met by teamwork. ...
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