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Design for Trustworthy Software: Tools, Techniques, and Methodology of Developing Robust Software by Bijay K. Jayaswal, Peter C. Patton

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Chapter 4. Financial Perspectives on Trustworthy Software

The important thing is not to stop questioning.

Albert Einstein

Price has no meaning without quality.

Walter A. Shewhart

Overview

Financial analyses of a DFTS process are meant to provide visibility and control for effective decision-making. Important nonfinancial metrics and control mechanisms also are needed. However, you shouldn’t lose sight of customer requirements. Sound financial return is one of the desired outcomes of a DFTS initiative that is designed to meet customer requirements while also meeting the software developer’s internal objectives. This chapter discusses four financial approaches to evaluating economic imperatives of a DFTS deployment: Cost of Software Quality ...

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