Richard E. ZultnerZultner & Co.firstname.lastname@example.org
Can Quality Function Deployment help the Project Manager to assure project success?
Quality Function Deployment (QFD) has been used for software development for more than a decade, and its popularity is increasing. One important factor in the adoption of QFD for software development is the project manager’s decision to try it. Although the benefits of QFD for developers are well established, many project managers are not aware of how QFD can benefit them. Can QFD directly benefit project managers? Should a project manager doing new-product development use QFD to help him manage projects better?