A lot of this book has been about protecting yourself from other people. (The rest of it has been about protecting you from yourself.) So far we’ve dealt mostly with clients. But throughout your career, you’re going to have to learn to deal with a multitude of other people to get your job done. Whether you work by yourself or as part of a team, knowing how to communicate with and listen to the other people around you will be a key factor to doing your job well.
Throughout your career you will deal with many different people, and they’ll be driven by different things. I can give you a baseline for how to treat a client, or a co-worker, but ...
