4. The Service Organization
The previous chapters outlined how the IoT service should be specified and many of the technology options that are available for its design. The next step is to define the organization required to deploy and operate a successful IoT service. In this chapter we will define the organisation and outline the key activities required to ensure the service remains successful as it scales. Figure
4-1 illustrates a
reference service organization with the key roles required for an AaS business model. It is important to remember that IoT services should start small and grow fast. ...
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