12A NOVEL METHOD FOR EXPLORING COLLABORATION IN PROJECT MEETINGS

Mona Abd Al-Salam, Catherine Killen, and Perry Forsythe

DOI: 10.4324/9781003469513-15

Introduction

Meetings are central to the management of projects, and effective collaboration during meetings is required for best project outcomes; however, it is often difficult for researchers to gain access to observe and record such meetings, especially when the meetings involve sensitive or confidential information challenging negotiations and decisions. Meeting participants may be concerned about confidentiality issues arising with permanent audio or video recordings, but they may be willing to allow observer access when only notes are taken. Therefore, researchers may find it easier ...

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