A Primer on Design Thinking

In This Chapter:

• How and why learning solutions fail

• An antidote to failure: design thinking and its “sweet spot”

• The five keys to design thinking

Imagine that you and your friend Suzy agree to go on a vacation together. Suzy is all-in on the idea of a friend vacation, but she’s not much into planning. “No worries,” you tell Suzy. “I love planning trips. I’ll take care of everything. All you have to do is show up.” Because you want to ensure you both have a great vacation, you agree on the timing, climate, and budget, but you tell Suzy to trust you for the rest.

You dive into planning. You find a perfect hiking ...

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