Design Thinking for Training and Development

Refine and Develop

In This Chapter:

• Four techniques for refining and developing

• The power of UX testing

• How to pilot what you create

• The importance of iteration checkpoints

In both the traditional design thinking model and our LXD Framework, the step title is iterate, but the reality is that you must stop iterating at some point and develop, test, and refine. The biggest lesson we’ve learned when developing solutions is to avoid building the entire solution before asking for input. It is a recipe for massive editing and revision. Instead, we like to baby-step people to a finished solution. This chapter outlines tools and techniques that ...