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Designing a Data Warehouse: Supporting Customer Relationship Management by Chris Todman

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SEARCH AGENTS

We are all familiar with search engines. These are tools that take a string of input that we enter and, depending on the search algorithm they use, we get presented with a set of Web page URLs that match all or part of the search string we entered. Again, these search engines are passive in nature in that they sit and wait to be told to do something. Active search agents will be constantly looking out for things that we are interested in knowing about. Each person, in the future, will have their own intelligent search agent that will probably have some cute physical representation that can talk to us in our own language. We can make it look how we want and we can train it to know the things we are interested in. It may live on our ...

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