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Designing a Data Warehouse: Supporting Customer Relationship Management by Chris Todman

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References

Batini, C., Ceri S., & Navathe S. B. (1992), Conceptual Database Design, An Entity-Relationship Approach, Benjamin Cummings Publishing Company.

Bruce, T. A. (1992), Designing Quality Databases with IDEF1X Information Models, Dorset House Publishing.

Codd, E. F., Codd, S. B., & Salley, C. T. (1993), Providing OLAP to User Analysts: An IT Mandate, White Paper, E.F Codd and Associates.

Inmon, W. H. (1992), Building the data warehouse, Wiley-QED.

Jensen, C. S., et al., (1994), A Consensus Glossary of Temporal Database Concepts, ACM SIGMOD Record, Vol 3, No 1; March 1994.

Kimball, R. (1996), The Data Warehouse Toolkit, New York: John Wiley & Sons.

Kimball, R. (1998), The Data Warehouse Lifecycle Toolkit, New York: John Wiley & Sons.

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