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Designing a UX Portfolio by Ian Fenn

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3 Know your users

“We spend a lot of time designing the bridge, but not enough time thinking about the people crossing it.”Prabhjot Singh

When you submit a UX portfolio to a recruiter, potential employer or client, it will be examined without you present, and often by a person who has never spoken to you.

I have spoken with with several hundred hiring managers and recruiters from across the globe over the past few years. They have one common complaint: they estimate 9 out of 10 of the portfolios they review are poorly curated with little focus and apparent thought.

They say the portfolios they often see are haphazard galleries of user interfaces or disorganized collections of commonplace design documents such as site maps, wireframes and mockups.

So, it seems the biggest mistake UX designers make with their portfolio is to throw together some semi-decent artefacts into a PDF or website and expect a hiring manager to get on with it.

Part of the problem may be that portfolios are assembled in a state of panic at the last-minute in order to support a job application. We should take better care when demonstrating the value of our craft.

The more work you do ahead of time, the better. It starts, like all of the best design projects, with getting to know your users.

The recruiting process

Let’s be honest. The recruiting process at many companies leaves a lot to be desired. And that’s my British understatement.

Few companies have a formal, repeatable interviewing process for hiring. Recruitment ...

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