Chapter 6
Daily operations
Abstract
What you do on a daily basis has direct impact to the security of your organization. From shift changes to critical notifications, the SOC has to have a precise recipe of action to ensure critical countermeasures are taken to protect the organization. Proper workflow, checklists, and schedules must be created to ensure that everyone executes properly
Keywords
shift schedule
workflow
checklists
daily operations
shift change
critical bridge
escalations
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