References1

1. Many of the references listed in this list are available on the internet, even if no internet address is provided.

AAPOR (2011a), Standard Definitions: Final Disposition of Case Codes and Outcome Rates for Surveys, 7th ed., The American Association for Public Opinion Research, Deerfield, IL (available at www.aapor.org/Standard_Definitions2.htm).

AAPOR (2011b), AAPOR Response Rate Calculator, version 3.1, the American Association for Public Opinion Research, Deerfield, IL (available at www.aapor.org/Standard_Definitions2.htm).

ABS (2002), Advance letters – an ABS Approach, Research report, Australian Bureau of Statistics, Canberra.

ABS (2006), Forms Design Standards Manual, Australian Bureau of Statistics, Canberra.

ABS (2010), Quality Management of Statistical Processes Using Quality Gates, Information paper 1540.0, Australian Bureau of Statistics, Canberra: (available at www.abs.gov.au/websitedbs/D3310114.nsf/home/Quality:+Data+Quality+Management).

Aitken, A., Hörngren, J., Jones, N., Lewis, D., and Zilhão, M. J. (2003), Handbook on Improving Quality by Analysis of Process Variables, Eurostat, Luxembourg (available at http://epp.eurostat.ec.europa.eu/portal/page/portal/quality/documents/HANDBOOK%20ON%20IMPROVING%20QUALITY.pdf).

Alba-Juez, L. (2009), Perspectives on Discourse Analysis: Theory and Practice, Cambridge Scholars Publishing, Newcastle upon Tyne, UK.

Allen, R. G. D. (1975), Index Numbers in Economic Theory and Practice, Transaction Publishers, Pistacaway, ...

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