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Designing Effective Library Tutorials by Lori Mestre

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10

The value and process of usability studies

Abstract:

One effective method used to evaluate web pages and tutorials is that of usability testing. Usability testing is multifaceted and can meet multiple goals. One of its values is that it can help define the nature of existing problems much more precisely than using only quantitative measures. By using various methods in a study, such as recording, video, eye tracking, log analysis, think-aloud protocols, and debriefing, a more extensive picture is revealed.In addition to providing invaluable information on the effectiveness of a web page, learning object, or tutorial, usability testing allows researchers to gather information and identify problem areas not found through other assessment methods. ...

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