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Owning the Workplace, Not Just the Classroom

L&D evolves for the digital age when we take responsibility for improving performance on the job, rather than committing to only delivering the “by the end of this class” type of learning objectives. The OK-LCD model focuses on even higher-order objectives, the strategic performance objectives (SPOs). These SPOs state the connection between the capability gap and the desired changes to on-the-job behaviors and business measures. This new focus unlocks the possibility of creating multiple learning assets (that is, not just one training program per skill set) to provide learners with content they need, ...

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