Services have been around humanity since before the agricultural revolution. Whenever we go into a store or a restaurant, we are using a service. Some services are more complex than others and provide goods to us that are more tailored to our taste or require less effort to work with, whereas some of them are more specialized, focusing on a single task and doing that really well. Let’s take a look at a simple example.
Both a market and a restaurant qualify as services, and even though, they provide us with different things, both of them give us the general item of food. When you enter ...