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People, Technology, and Usability:
An Ergonomic Perspective
In this chapter we exemplify and discuss a macro-perspective of people in
nature and people and technology. We emphasize the need for service design
to strive toward a model of harmony or balance between people-activity and
the natural world. We feel this is a reasonable proposal. After all, nature
itself is founded on a system in balance. Ancient so-called primitive societies
lived, to a large extent, in balance with nature and its ecology. In our own
understanding of the concept of ergonomics, we look simultaneously at ecol-
ogy in nature and its inherent balance. The science of ...