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Designing Service Excellence
book

Designing Service Excellence

by Brian Hunt, Toni Ivergard
November 2014
Beginner content levelBeginner
194 pages
7h 4m
English
CRC Press
Content preview from Designing Service Excellence
80 Designing Service Excellence
In systems ergonomics, there has developed a very good understanding of
information to prevent accident and catastrophes. For further development,
there needs to be many more audits and other types of follow-up in ergo-
nomics activities. Recently we have been involved in the evaluation control
rooms in a very large petrochemical industry complex in Thailand. Wenote
the rapid increases in the design of control rooms and control centers. But
a continued, and major, problem seems to be the reluctance to engage in
incorporating in the design relevant processes and systems of evaluation
and follow-ups. This reluctance inhibits progress. Many large organizations
are today using ergonomics in the design of their control ...
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Publisher Resources

ISBN: 9781439840467