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Designing Service Excellence
book

Designing Service Excellence

by Brian Hunt, Toni Ivergard
November 2014
Beginner content levelBeginner
194 pages
7h 4m
English
CRC Press
Content preview from Designing Service Excellence
159Service and Technology in Retailing
8. Ashley Montagu (1986), Touching: The Human Signicance of the Skin (3rd ed.),
New York: Harper & Row.
9. Ashley Montagu (1986), Touching: The Human Signicance of the Skin (3rd ed.),
New York: Harper & Row, p. 3.
10. Ashley Montagu (1986), Touching: The Human Signicance of the Skin (3rd ed.),
New York: Harper & Row.
11. The relevant passage in the scriptures can be found in the Authorized (King
James) Version of the Bible, John 20:24–29. The Caravaggio painting The
Incredulity of Saint Thomas can be seen in the Schloss Sanssouci Palace in
Potsdam, Brandenburg, Germany.
12. Alberto Gallace, Hong Z. Tan, and Charles Spence (2007), The Body Surface as a
Communication System: The State of the
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Publisher Resources

ISBN: 9781439840467